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Christmas Eve: Warehouse operating as normal with limited customer service.

Christmas Day: Closed.

Boxing Day - 31st December: Warehouse operating with limited customer service.


New Years Day: Warehouse closed with limited customer service.


2nd - 5th January: Warehouse operating with limited customer service.


Customer service will be fully operating as normal from the 5th of January.

You can apply here.

If you are having trouble connecting your social media accounts during the application process, you can pop your social handle in the application.

It could also be a connection issues can be caused by your privacy settings—particularly if your social account is set to private or has certain restrictions enabled. We recommend checking your account visibility and permissions before trying again, as well as your browser privacy settings.

To redeem your reward points, please log into your GS account.

Once logged in, select the number of points you would like to redeem. This will automatically generate a discount code, which you can then enter at checkout when placing your order.

You can access the loyalty programme and manage your points here.

Once a refund has been issued, it can take up to 5 working days for the funds to appear in your account. The exact timing depends on your bank’s processing times.

If you have already received confirmation that your refund has been processed, please allow additional time for the transaction to be completed.

If the funds have not been credited after this period, we recommend contacting your bank directly for further assistance. You may use the confirmation screenshot provided, including the authorisation key, as evidence when speaking with your bank.

If you need any further help, please don’t hesitate to contact our customer support team — we’re always happy to assist.